Wallet pass optional
Keep regulars one tap away
Customers can add wallet convenience while RewardLoop still opens straight into your store experience.
- Branded poster ready
- Customer app experience
- Wallet pass optional
Built for UK cafés, coffee shops and other independent shops.
Premium loyalty for cafés and local businesses. Easy to launch and easy to use.
RewardLoop gives cafés and local businesses a branded app-first loyalty flow, optional wallet speed and launch materials that make joining clear. Owners keep daily reward collection, reminders and Data Hub visibility in one simple system.
- Start free now, pay at Go Live
- Live in as little as 3 working days
- Free digital poster support included
- Automatic reward reminders and wallet convenience built in
Prefer guidance? Book a Demo Already using RewardLoop? Log in
- 3 working-day standard launchIncluded when required details are supplied promptly.
- Free premium launch materialsBranded digital poster support prepared as part of setup, with optional printed delivery later.
- Built-in reminder nudgesClose-to-reward and reward-ready prompts bring regulars back.
Product Preview
Your store, inside RewardLoop
Once customers choose you, RewardLoop opens straight back into your selected store experience. Reward tracking, wallet actions, suggestions and a configurable Visit Store button stay in one place that feels like your own app inside RewardLoop.
- Customers return straight to your selected store experience instead of starting from scratch each time.
- Reward tracking, wallet actions, suggestions and a configurable Visit Store button live together in one customer-facing home.
- Participating stores are easier to discover for customers already using RewardLoop, without overpromising instant growth.
Store-list visibility adds useful discovery, not empty hype
New customers can also find participating stores from the RewardLoop store list. That makes your reward programme easier to discover by customers already in the app, without claiming guaranteed customer acquisition.
Need the fuller customer-side view? See Get the App for the app journey and How It Works for the day-to-day owner flow.
Faster returns
Wallet stays optional
Customers can add pass for quicker access while the app remains the full experience.
AS SEEN IN STORES ACROSS THE UK
Real stores launching with RewardLoop
Real launch materials give customers something to see, scan and trust before the daily reward flow begins.
Visible before customers reach the till
A RewardLoop launch poster displayed in-store so customers can notice, scan and join.
A clear poster, app journey and QR prompt working together at the point customers discover the programme.
The Med launch moment
New loyalty launch materials arriving for The Med.
Launch materials that make a new loyalty app feel real before customers even scan.
Different store formats, the same clear launch
A RewardLoop poster displayed in a Nisa Local store window.
In-store visibility for a loyalty programme customers can notice at the window.
Trust
Supported by organisations championing independent UK shops
“Switching from paper cards was straightforward. The branded poster made launch look professional and wallet pass made repeat visits faster at checkout.”
- Standard launch can be live in as little as 3 working days when required details are supplied promptly
- Free digital poster support and launch materials included
- Fast Track available with digital completion within 24 working hours from receipt of required details
Support Network
Backed by organisations that support local business growth
- Phone-first setupRun loyalty on the devices your team already uses
- Standard launch includedInitial branded poster and digital launch materials prepared as part of setup
- Priority options availableFast Track and an optional printed pack with A2 posters and laminated till versions when launch timing is tighter
Technology foundations
Reliable app, cloud and payment infrastructureBuilt on trusted technology
RewardLoop uses proven app, cloud, wallet-pass and payment technology so your loyalty programme feels reliable and polished for your team and customers.
That means secure account access, organised loyalty data, validated reward flows and faster repeat visits without extra hardware.
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Firebase
Secure account access and cloud-backed loyalty data across the app and merchant workspace.
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Google Cloud
Google Cloud-backed infrastructure supports key app services and owner visibility.
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Stripe billing
Stripe handles merchant billing and payment-method flows without adding checkout clutter.
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Native iOS experience
Apple platform technology keeps the customer and owner experience smooth on iPhone.
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Native Android
Android support for customers and store teams where available.
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Apple Wallet
Apple Wallet passes give customers a faster repeat-visit route when they want it.
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Google Wallet
Wallet convenience for Android customers where available.
Launch Materials
Free digital poster from day one, optional printed pack when you want it
RewardLoop includes branded digital poster support as part of standard launch, helping your shop look established from day one without forcing physical print into every plan.
- Initial branded poster ready inside the standard launch window
- Fast Track can prepare digital setup and initial poster within 24 working hours from receipt of required details
- Optional Print and Deliver adds double-sided A2 posters and 10 A5 laminated till versions
See full launch-material detail on the poster page.
Repeat Momentum
Send the update your customers need to see, then let RewardLoop handle the nudges
RewardLoop keeps custom announcements and automatic reminders clear: send a guided store update when a one-off message matters, then let close-to-reward and reward-ready nudges keep loyalty moving between visits.
- Custom announcements are merchant-requested, with guided scheduling when you want to send one.
- Automatic close-to-reward nudges keep progress feeling active.
- Reward-ready reminders help bring customers back when something is waiting to be claimed.
- Merchant-requested updates stay separate from routine reminder logic.
- Owner controlGuided custom announcements let stores request one-off updates while routine nudges stay automatic.
- Automatic retentionClose-to-reward and reward-ready nudges keep loyalty active without daily manual work.
Why Switch
Give customers a reason to choose you again
RewardLoop is built to help increase repeat visits, lift loyalty-driven revenue and make your store feel more rewarding than the place down the road. The app carries the reward journey, while launch posters make the offer visible even before someone scans.
What weak loyalty setups leave on the table
- Loyalty can feel forgettable when customers cannot see progress easily
- Quiet mornings stay quiet when there is no reason to come back today
- Manual stamping gives owners little visibility into repeat activity
- Launch can feel invisible if posters and till prompts are left as an afterthought
What RewardLoop adds commercially
- A premium loyalty experience that shows customers you reward repeat visits
- Visible posters that help customers and passers-by notice the reason to join
- Reward progress, wallet convenience and reminders that support better retention
- Timely nudges that can help shift customers towards you when they are deciding where to go
- Owner visibility across transactions, suggestions and charts as activity builds
How It Works
From signup to day-to-day loyalty in a few clear stages
See the real counter route: staff sign in, enter the purchase, show a QR or scan the optional wallet pass, then confirm rewards when they appear. Need the full walkthrough? See How It Works.
Step 1 and 2
Choose your reward structure and share launch details
Set your offer, choose Essential, Starter or Growth and move into launch prep without extra hardware.
- Choose Essential for a lighter smaller-SME route, Starter for one location or Growth for multiple branches.
- Prepare for launch with the same account email you will use in the owner app later.
Step 3
We prepare your app-ready and poster-ready launch setup
Your initial branded poster and launch materials are prepared in the standard launch flow, so go-live feels organised before the daily routine begins.
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Standard included launch
Live in as little as 3 working days when required details are supplied promptly.
Branded digital poster prepared App and store setup checked
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Fast Track option
Optional priority setup with digital completion within 24 working hours from receipt of required details.
Priority digital setup Useful when launch timing matters
Choose the separate Print and Deliver route when you want double-sided A2 posters and 10 A5 laminated till versions prepared for the store.
Built for real counter service
The live owner flow stays quick behind the till
Owners sign in with the same email used during signup or setup. Staff can use till or front-of-house devices, keep the QR short-lived and redeem rewards cleanly when they appear.
Step 1
Sign in
Sign in on the till device
Use the same email you used during signup or setup. RewardLoop fits the devices you already use behind the till or front of house.
No additional hardware required
Same owner email from setup through live use
Works on till or front-of-house devices
No extra scanner required for day-to-day operation
Continue with the same owner email used during setup.
Step 2
Select purchase
Select the purchase count or amount
Staff tap the visit count or enter the spend amount depending on your reward model, so the flow stays practical for busy service.
Step 3
Collect
Customer scans QR or staff scan wallet pass
RewardLoop shows a short-lived QR for the customer to scan. If wallet pass is easier, staff can scan that instead while the app remains the full experience.
Step 4
Redeem
Redeem rewards when they are available
RewardLoop shows when a reward is available, confirms the redemption and resets progress so staff can continue service cleanly.
Reward available
See when a reward is ready
The owner flow shows the live reward decision clearly, so staff can present it without stopping service to work out the next step.
Confirmed and reset
Confirm the reward and reset progress
Once staff present the reward, RewardLoop confirms the redemption and resets progress so the next visit can start cleanly.
One clean redemption result
After the same QR or wallet collection route, staff can confirm the reward and continue service with the next visit ready to build from zero again.
Step 5
Review transactions, charts and suggestions in Data Hub
Review transactions, charts, customer detail and suggestions in one owner workspace.
- Transactions Review recent loyalty activity and reward history from the same owner-side flow.
- Customer detail Open profile context and reward progress where supported.
- Suggestions Keep anonymous feedback visible after service without leaving the owner workflow.
- Charts See broader trends once customer activity gives those views useful depth.
Data Hub becomes more useful as customers interact with your loyalty programme, so the early view stays practical and the broader chart views grow richer over time.
Data Hub home
Start with one clear owner workspace, then keep every activity view connected as customers use RewardLoop.
Charts
Trend views stay visible once customer activity gives those charts useful depth.
Transactions
Review recent loyalty activity and reward history from the same owner-side flow.
Customer detail
Open profile context and reward progress where supported.
Suggestions
Keep anonymous feedback visible after service without leaving the owner workflow.
Product Pillars
Premium tools for busy UK shops
App-first loyalty, wallet convenience, reminder-driven repeat visits and one clear owner Data Hub.
Priority focus: cafés and coffee shops first, boba and chai second.
App-first loyalty with wallet-pass convenience
Customers use the app for the full journey and can add wallet pass for faster repeat visits.
Automatic reminders plus timely announcements
Close-to-reward and reward-ready nudges bring regulars back, with guided custom announcements available when a store update matters.
Data Hub visibility with suggestion-box context
See transactions, suggestions and chart trends in one place, with branch visibility in Growth.
Fast launch with premium branded materials
Free digital poster support is included, with optional Fast Track and print when needed.
Explore full feature detail
Comparison
A clearer alternative to paper cards, custom builds and heavier loyalty stacks
RewardLoop gives operators faster launch, cleaner customer flow and clearer visibility without extra hardware.
Launch pace
Start now, complete setup quickly and move to go-live with launch materials included.
Queue flow
Customers use the app for full loyalty and can add wallet pass for quicker repeat access.
Owner visibility
See transactions, suggestions and chart breakdowns in one practical Data Hub view.
Use the dedicated comparison pages for full side-by-side detail.
Pricing
Essential for smaller SMEs. Starter for most one-location stores. Growth for multiple branches.
Choose Essential to start light, Starter for most one-location stores or Growth when branches need shared visibility. Start free now and begin monthly billing only at Go Live.
Smaller-SME entry
Essential
£29
per month
Best for smaller SMEs starting with a lighter monthly route.
- Up to 100 active customers
- Standard listing
- 1 custom announcement per month
- Standard digital poster
- Fast Track and Print and Deliver not included
Recommended for most stores
Starter
£49
per month
Best for one location with a polished loyalty setup and more room to grow beyond Essential.
- No additional hardware required
- Full app loyalty journey with wallet-pass convenience
- Smart close-to-reward and reward-ready reminders built in
- Free branded digital poster and design support
- Core owner Data Hub visibility for one location
- Not subject to Essential’s lighter customer or announcement limits
Multi-branch route
Growth
£99
per month
Best for teams running multiple branches with shared controls and branch-level visibility.
- Everything in Starter
- Multi-location support across branches
- Shared controls and branch-level performance visibility
- Expanded Data Hub visibility across branch breakdowns
- Stronger rollout support across branches
Essential is £29/month, Starter is £49/month and Growth is £99/month. Standard digital poster support stays in the self-serve route. Fast Track (£99) and Print and Deliver (£59) are optional one-off services per location. Full detail is on Pricing.
Already using RewardLoop? Use Client Login.
Start Free
Start Free keeps the next step clear
Start Free shows the plan route, setup steps and Go Live boundary before daily use begins.
No monthly billing begins until Go Live / Activate Plan. Client Login stays separate for existing customers.
What Start Free explains
- How Essential, Starter and Growth differ
- What Go Live / Activate Plan means
- What is included and what stays optional
- What happens before go-live
Existing client access
Existing customers should use Client Login for account help and access support. New merchants should start with the public Start Free page instead.
Start Free
What happens after you start
Setup starts free. Billing begins at Go Live.
You can review plan fit, launch materials and activation timing before daily use begins.
- Step 1: ReviewSee the route and billing boundary.
- Step 2: Choose planPick Essential, Starter or Growth.
- Step 3: Share detailsAdd your store and reward setup.
- Step 4: Prepare materialsGet launch assets ready.
- Step 5: Go liveActivate when you are ready.
Need detail first? See Pricing, Owner Data Hub and Gamified Loyalty.
FAQ
Questions before you start
Standard launch can be live in as little as 3 working days when required details are supplied promptly.
Monthly billing starts only when you go live and activate your plan, not when you first create your account.
Self-serve plans include digital launch-material support and your initial branded poster. Fast Track (£99 per location) and Print and Deliver (£59 per location) are optional one-off add-ons, and the printed pack includes double-sided A2 posters plus 10 A5 laminated till versions.
Yes. Essential is built for smaller SMEs that want the core RewardLoop experience with a lighter monthly structure. Starter remains the recommended one-location route when you need more room to grow.
For Essential planning, active customers means customers with loyalty activity in the last 12 months. If you grow beyond that lighter route, Starter is the next step.
Fast Track and Print and Deliver are not included with Essential. If you need the fuller standard route, Starter or Growth keeps that path clearer, and the supported add-on route can be discussed before go-live.
No specialist loyalty hardware is needed. RewardLoop is designed for the till or front-of-house devices your team already uses, with QR collection and optional wallet-pass scanning built into the flow.
No. Customers can use the app for the full RewardLoop experience and add wallet pass only if they want faster access on repeat visits.
Staff sign in on a till or front-of-house device, select the customer purchase count or amount, then show a short-lived QR or scan the customer's wallet pass instead.
Most stores show a short-lived QR for the customer to scan. If wallet pass is easier, staff can scan the customer's pass instead. Both routes fit the same RewardLoop flow.
When a reward is available, the owner app presents the reward action during service. RewardLoop then confirms the redemption and resets progress so staff can continue cleanly.
RewardLoop is designed for the till and front-of-house devices you already use. Owners sign in with the same account email used during signup, so the operating flow is not tied to extra hardware.
Send the date/time, title and body to admin@rewardloop.co.uk. We help schedule the announcement for your customers. Automatic close-to-reward and reward-ready nudges are separate.
No. Customers use RewardLoop, but once they choose your store the app opens straight into your store page so it feels branded and familiar.
Participating stores can appear in the RewardLoop store list, which gives customers another way to find your reward programme. We do not promise guaranteed new customers.
They can track rewards, use wallet or pass actions, leave suggestions and use your chosen visit-store link where you have configured one.
The Visit Store button can point customers to your website, Google Maps listing or another useful destination. Many stores use it for Google Maps so customers can quickly find directions, store details and rating options from the app experience.
Yes. RewardLoop is the main self-serve product, but if you want your own branded app we also offer a Bespoke App route powered by RewardLoop technology. Bespoke App starts from £2,999 for the base app, with custom features and final pricing scoped separately.
RewardLoop is designed around secure account access, cloud-backed loyalty data and validated QR and reward flows. We keep those claims practical and do not rely on exaggerated security language.
RewardLoop uses cloud-backed infrastructure to keep account access, transactions and loyalty activity organised in-product, rather than relying on paper cards or disconnected spreadsheets.
RewardLoop uses proven app, cloud, wallet-pass and payment technology including Firebase-backed account access and app data, Google Cloud-backed services behind key app infrastructure, Apple platform technology for the iPhone experience and Stripe for billing where used. That helps keep the product reliable for stores and customers without requiring extra hardware.
Monthly plan billing is handled through Stripe once you go live and activate your plan. Setup and launch preparation stay free until activation.
Need deeper answers?
Demo Support
Want a quick walkthrough before you choose?
Book a Demo when you want help with offer design, rollout planning or launch timing. Use Start Free when you are ready to move directly.
Already a client? Use Client Login
For pre-launch questions, email admin@rewardloop.co.uk.